Click on one of the headings below for more information about alternative service providers.
NATIONWIDE ORGANISATIONS OFFERING SUPPORT FOR EVERYONE
  • ACAS - Provides free and impartial advice to employers, employees and their representatives on employment rights, best practice and policies and resolving workplace conflict. Online resources and helpline available.
  • Advice NI - Provides a general service which includes support on Coronavirus, benefits, money & debt, employment and the EU Settlement Scheme. Face to face support, telephone advice line, email advice, webchat and test service are available. 
  • Advice Services Alliance - Umbrella body for independent advice services in the UK. Members are national networks of non-profit organisations providing advice and help on the law, access to services and related issues.
  • AIRE Centre - The AIRE Centre (Advice on Individual Rights in Europe) is a specialist legal charity, they provide a free advice line, provide free legal representation in UK and EU courts, in particular immigration support and advice for EEA nationals and their families.
  • British Deaf Association - Delivers a range of services to empower Deaf people to overcome difficulties that they face on a daily basis. Services include advocacy, early intervention projects with children and family (Deaf Roots & Pride), assistance for public agencies to provide better services for Deaf BSL communities, Deaf and BSL Awareness, capacity building, work with local Deaf communities, policy work, information provision.
  • Carers UK - Advice and support for carers and the people they care for. You can get advice on issues including: Carer’s Allowance, Carer‘s Credit, carers‘ employment rights, tax credits and benefits. 
  • Child Bereavement UK - Helps children, parents and families to rebuild their lives when a child grieves or when a child dies. Children and young people up to the age of 25, and anyone impacted by the death of a child of any age can access the service. Support is offered by telephone, video and instant messaging. 
  • Childline - Free help and support for children and young people in the UK. No matter what problem you are going through, you can talk about everything with one of Childlines counsellors. Contact them by phone, email or message boards. 
  • Citizens Advice Bureau - Network of independent charities offering free confidential advice online, over the phone, and in person. Services include advice on benefits, work, debt, money, family, housing, law and courts, immigration and health.
  • Law Centres Network - Umbrella organisation for law centres. They can help you find a local law centre to represent people who cannot afford a lawyer.
  • Mental Health Foundation ​- Help to understand, protect and sustain your menal health. Through community and peer programmes, research, public engagement (e.g. Mental Health Awareness Week) and advocacy.
  • Mesothelioma Cancer Support - Mesothelioma.net is an advocacy and support group dedicated to providing all the latest in cancer research, treatment, and aid. Their team has worked diligently with health professionals to compile fact-checked and physician approved information regarding this disease and how it affects the body and how it can be treated.
  • Mesothelioma Center - Helps patients suffering from asbestos related diseases, such as asbestosis, lung cancer and mesothelioma. They host an online support group open to patients, caregivers and family members.
  • Mind - Advice and support to empower anyone experiencing a mental health problem. Infoline offers confidential help for the price of a local call. A legal line provides information on mental health related law to the public, service users, family members/carers, mental health professionals and mental health advocates. All information given is certified by the PIF. 
  • Money Helper - Online advice service that provides advice on money and pensions choices. Service is offered online, face-to-face and over the phone. 
  • National Debtline - A free and confidential debt advice service for people in England, Wales and Scotland. Debt advice is available via email, phone or online, by using their webchat service. They offer guides, fact sheets, budgeting tools and sample letters to help you write to your creditors. 
  • Public Interest Law Centre - PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education. They specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly. PILC hold government and public bodies to account, challenging unlawful policies and practices.
  • Rights of Women - Legal advice and information for women to enable better understanding and use of the law and legal rights. Telephone advice and training is offered.
  • Settled - Provides help to EU citizens living in the UK whose rights were affected by Brexit. They provide information, advice and support to EU citizens, including people who are late applying to the EU Settlement Scheme (EUSS), or who have had their application refused. They also support people who are struggling to prove their immigration status or access rights and services. These can include the right to bring family members to join them in the UK, and to access welfare benefits, healthcare, etc.
  • Shelter - Advice and support service offering help with housing issues and homelessness. Expert information about everything from reclaiming your deposit to applying as homeless available on website. Free emergency helpline to help anyone struggling with a housing issue or homelessness. Their solicitors provide free legal advice and attend court for people who’ve lost their homes or face eviction.
  • StepChange - Free debt advice online or over the phone that is based on a comprehensive assessment of the situation. They’ll then provide practical help and support for however long it’s needed.
  • St Mungo's - Support for people who are homeless through offering temporary shelter and long-term accommodation. Other services offered are: classes on literacy and numeracy, help to get employment (Tackling Multiple Disadvantage employment scheme), courses on trade skills (e.g bricklaying or decorating), courses on gardening and horticulture (Putting Down Roots for Young People project). 
London-Based organisations
  • Alzheimer's Society - They campaign for change, fund research to find a cure and support people living with dementia today. On their website you can search for the following services in your area: Activities & social groups; Advocacy; Care homes; Care or support in the home; Daycare; Information; support & advice; Support in the community; Transport. - Phone 03331503456 (Dementia support) or 03303330804 (General enquiries)
  • Church Homeless Trust - Supports people who have been homeless, by funding the help they need to rebuild their lives. - Phone 02072691630 or email: [email protected]
  • Coach Bright - Coach Bright offers educational and personal coaching for people aged 10-30 from disadvantaged backgrounds. Their biggest schools programme, which involves pairing Year 7-13 students with a university student or senior pupil for personal coaching, has proven success in raising grades, improving confidence and boosting independence. - Phone 02034880296 or email: [email protected]
  • Debt Free London - Help with all types of money worries from rent and council tax arrears to credit card and catalogue debt. - Free helpline: 08008085700
  • Gate Hertfordshire - Seeks to educate both Travelling communities and the wider Population to live side by side in a diverse Society. They work in partnership to address the issues which affect our accommodation, health, education, employment and our circumstances within UK society. - Phone 01707247088 or email: [email protected]
  • Independent Age - Provides older people and their families with clear, free and impartial advice on the following issues: care and support, money and benefits, health and mobility. - Phone 02076054200 (Helpline: 08003196789) or email: [email protected]
  • Kensington & Chelsea Mind Head Office and Mind Centre - Work to promote a better understanding of mental health, provide information and support to empower people who are experiencing a mental health problem and offer quality-led services to help people recover from mental illness and build sustainable futures. - Phone 02089641333 or email: [email protected] 
  • Public Law Project - Employs specialists lawyers who assist individuals experiencing personal disadvantage, or charities or organisations representing the interest of marginalised or disadvantaged groups. - Phone 02078431260 (Main office number) or email: [email protected]
  • Refuge - Provides a national network of specialist services, including emergency refuge accommodation, community outreach, independent domestic violence advocacy, culturally specific services and a team of child support workers. It also runs the Freephone 24-Hour National Domestic Abuse Helpline in partnership with Women‘s Aid. - Phone 020 7395 7700 or the Freephone 24-Hour National Domestic Abuse Helpline 08082000247
  • Richmond Fellowship - The following services are available: supported housing, residential care homes, commuting based services, crisis services, domestic abuse services, social enterprises. - Phone (Head office) 02076973300
  • Royal Town Planning Institute - Offers planning advice and support to individuals and communities. - Phone 03707749494 or email: [email protected]
  • The Salvation Army - International Christian church and charity that seeks to put their beliefs into action through social welfare provision. - Phone 02073674500 or email: [email protected] 
  • Samaritans - Provides confidential non-judgmental emotional support 24 hours a day for people who are experiencing feelings of distress or despair. - Phone 08457909090 or email: [email protected]​
Organisations supporting Roma communities

Belfast

  • Roma Community Hub - This is a local project by Forward South Partnership in Belfast providing general support and advice, including EUSS to local Roma people. Support is available in Romanian, Slovak and Czech.

Bradford

  • Community Works - Local community charity supporting Roma, employs Roma staff. - Phone 01274200589 and email: [email protected]
  • Connecting Roma C.I.C. - Offers assistance with finances, residency and housing, employment and education, culture and integration, and information on legal rights and responsibilities. Runs a Covid-19 helpline and offers support with EUSS applications. - Phone 01274 495970 or email [email protected].
  • Kaskosan - Charity supporting the lives of Roma regarding education, work, benefits, health, migration and safety. - For contact see website: https://kaskosan.org/
  • Migrant Information Hub - Issue based information platform to support people with different migrant backgrounds (multilingual). - Email: [email protected]​
  • St Edmunds Bradford - Inclusive Nursery School and Children’s Centre working with and supporting Roma families. - Phone 01274543282 or email: [email protected] 

Cardiff

  • ​TGP Cymru - Support on issues like accommodation, sites, planning, rights, accessing services and reporting hate crime and discrimination. Information about  rights and entitlements under Brexit and EUSS support. - Phone 0292039 or email: [email protected] 

Dover

  • Samphire - Runs a community engagement project working with migrant and British communities to improve social cohesion, and better inclusion of migrants into Dover and surrounding areas of Kent. - Phone 08009179397 or email: [email protected]

Glasgow

  • Community Renewal - Transforms communities by empowering and engaging individuals in community activity to improve their health, learning and employability. - For contact see website: https://www.communityrenewal.org.uk/contact/ 
  • Romano Lav - Ensures that Romani people, especially youth, are involved as active agents in all decisions that affect their lives. We use community development as a tool to achieve the advancement of citizenship of Roma communities by involving them in decision-making processes, creating a sense of ownership, and increasing participation in community activities. - Phone 07470145625 or email: [email protected] 

Ipswich

  • ​Ipswich Community Media - ICM’s mission is to challenge inequality by empowering people to transform their lives through learning and creativity. - Phone 01473852552 or email: [email protected]
  • Union Romani Voice - URV is a local Roma led charity based in Ipswich providing advice and support to local Roma communities. They work "to relief the poverty and to help children to continue their education" as they strongly "believe that education is the first step for the integration of the Roma population’"

Kent County Council

Liverpool

Luton

  • Luton Roma Trust - Help for the local Roma community, who have migrated to the UK in recent years, to rebuild their lives. They are in close partnerships with many other agencies in Luton. - Phone 01582510709 or email: [email protected] 

Manchester

Newcastle Upon Tyne

  • Roma Access - Roma Access is a Roma led organisation based in Newcastle supporting local Roma communities and working to improve knowledge regarding the experiences of Roma during the Holocaust period. 

Nottingham

Peterborough

  • Compas - Offers advice and advocacy, sport activities, dance classes and a youth club. - Phone 07518945849 and email: [email protected]

Rotherham

Sheffield

  • Care for Young People's Future - CYPF is a Roma led organisations who's mission and vision, is to empower the young people to achieve their best.
  • Darnall Well Being - Is operating as a local Community Hub, working closely with a range of services in the Darnall, Tinsley, Acres Hill and Handsworth areas to support the community during Covid-19. - Phone 01142496315 or Text/Call: 07946320808. If you need urgent help, you can contact Sheffield City Council: 01142734567
  • Firvale Community Hub - Empowers groups and individuals to find their voice and find leadership, to influence and inform a more inclusive society, through targeted and deeply personalised education and confidence building based projects. - Phone (0114) 261 9130 or email: [email protected]
  • Sheffield Roma Network - It helps to make heard the voice of the Sheffield  Roma Community, equalise their life chances and opportunities, develop the knowledge and confidence of members of Roma community to represent their community on relevant issues and to accelerate the process of bringing the Roma community to a level of maturity and engagement where they can stand equal with other communities. - For contact see website:   https://www.sheffieldromanetwork.com/contact
  • The Youth Association - Works in partnership with a wide range of public, private and voluntary organisations to support and improve services for young people. Offers various activities to ensure that young people have a strong voice and positive influence on society. - Phone 01924333400 or email: [email protected] 

Surrey County Council

West Sussex County Council

The Roma Support Group is a registered Charity (No. 1103782)​ 
and a Company Limited by Guarantee 
​registered in England and Wales, (No. 0464598).
​Registered office address: 17 Old Ford Road, London, E2 9PJ